Feel free to contact us with any questions you may have!
We are here to help you! Our normal business hours are Monday - Friday, 8:30am - 5:00pm and excludes federal holidays.
Click here for a complete listing of all of our Branch Locations!
If your Visa Debit Card has been lost or stolen, contact us immediately via phone or by downloading the CardValet® App and following the instructions.1
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During Normal Business Hours Monday – Friday, 8:30am – 5:00pm (Excludes federal holidays) |
After Normal Business Hours |
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| (518) 731-6161 | (800)-472-3272 |
If your Mastercard Gift Card has been lost or stolen call (800) 637-8372
If your NBC Credit Card has been lost or stolen call (800) 545 - 7899
To activate your new Visa Debit Card or change your PIN call (800) 992 – 3808
1 Standard messaging, Internet and data rates may apply
General Inquiries:
Online Banking Department:
Normal Business Hours:
Monday - Friday, 8:30am - 5:00pm
(Excludes federal holidays)
(518) 731 - 2652
After Normal Business Hours:
(866) 563 - 5312
Loan Operations:
Contact your local branch here.
General Questions:
Online Banking:
Loan Inquiry:
Career Opportunities:
Donation Requests:
Please note: DO NOT transmit any confidential material via any of the email addresses listed on this website. If you are sending us any personal or account information please do so through our secure email function within Online Banking.
Please do not include account numbers, social security numbers or other confidential information in your correspondence.
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